Resources for the public

This court decision was rendered on May 30, 2023 by Supreme Court of Yukon Justice E.M. Campbell in regard to an investigation involving the Government of Yukon, the Department of Health and Social Services, specifically the Family and Children's Services Branch (FCS). In the course of the investigation, issues arose regarding the Ombudsman's power to compel full disclosure of information and documents from FCS. The Ombudsman petitioned the Court and sought three declarations related to its jurisdiction to investigate matters under the Ombudsman Act. The Government of Yukon, the Department of Health and Social services and FCS opposed the petition.

Want to know more about the Yukon Ombudsman? What does the Office of the Ombudsman do? How do you make a complaint? How do our investigations work?

This document, developed in November 2021, was created to answer those questions, and more. It also provides contact information, if you have more questions.

This special report was developed by the Offices of the Yukon Ombudsman and Privacy Commissioner, together with the BC Ombudsperson and the BC Privacy Commissioner.  Released on June 17, 2021, it highlights fairness and privacy concerns related to the use of artificial intelligence in the public sector and makes recommendations for steps governments should take to use AI in a responsible manner.

This infographic summarizes key points of the special joint report on use of artificial intelligence in the public sector, Getting Ahead of the Curve: Meeting the Challenges to Privacy and Fairness Arising from the Use of Artificial Intelligence in the Public Sector.

This document provides suggestions that were generated by participants of the "How to Complain Effectively" workshops, part of Ombudsman Ontario's Community Education Program.

This document provides some ideas to consider that may help avoid problems or resolve complaints before you call for help from a third party such as the Ombudsman.