For the Public For Public Bodies For Custodians For Youth

For Custodians

The Health Information Privacy and Management Act (HIPMA) regulates the collection, use, disclosure and management of personal health information by custodians.

The IPC is responsible for overseeing how HIPMA is administered to ensure its purposes are achieved. To carry out this responsibility, the IPC has a number of powers including that she may advise custodians, promote best practices, comment on breach reports received, and make any recommendations she determines are appropriate. She also has the power to investigate complaints about any alleged non-compliance of HIPMA by custodians.

This website has information that will help custodians meet their obligations under HIPMA.

What's New

Notice: Privacy protection authorities for Canada, BC, Alberta and Quebec launch investigation into TikTok

An investigation into TikTok has been launched by Canadian privacy commissioners that have jurisdiction over private companies and private organizations that operate in Canada.

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Office of the Yukon Ombudsman, IPC and PIDC supports Bare Essentials Campaign

This important campaign meets some of the basic needs of those fleeing gender-based violence

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Correction to error in City of Whitehorse administration report

Yukon IPC office did not provide an opinion to the City of Whitehorse on a bylaw regarding surveillance in taxis

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What is HIPMA? Find out

What investigations have you done? Find out

What are your office's procedures? Find out

What resources do you have? Find out

Contact Us

We're here to help!

3162 Third Avenue, Main Floor
(corner of Third Avenue & Alexander Street)
Whitehorse, Yukon, Y1A 1G3

With the continued presence of COVID-19 in our community, our office continues to encourage the wearing of masks by all visitors to our office. If you do not have a mask, our office can provide you with a disposable one.

For general inquiries:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: info@yukonombudsman.ca

*Email is not a secure method of communication. Email containing personal information should not be sent to our office unless sent securely. If you wish to send us a completed form or other personal details, you can request a Secure File Transfer link from our office.

To submit a complaint or a request for review (access request) form:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: intake@yukonombudsman.ca

For media inquiries:

Phone:867-332-4555

Email*: communications@yukonombudsman.ca