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For Custodians

The Health Information Privacy and Management Act (HIPMA) regulates the collection, use, disclosure and management of personal health information by custodians.

The IPC is responsible for overseeing how HIPMA is administered to ensure its purposes are achieved. To carry out this responsibility, the IPC has a number of powers including that she may advise custodians, promote best practices, comment on breach reports received, and make any recommendations she determines are appropriate. She also has the power to investigate complaints about any alleged non-compliance of HIPMA by custodians.

This website has information that will help custodians meet their obligations under HIPMA.

What's New

Correction to error in City of Whitehorse administration report

Yukon IPC office did not provide an opinion to the City of Whitehorse on a bylaw regarding surveillance in taxis

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2021 Annual Reports of Ombudsman, Information & Privacy Commissioner & Public Interest Disclosure Commissioner issued

Jason Pedlar has issued the 2021 annual reports for his three offices, which were tabled in the Yukon Legislative Assembly today

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Benefits of digital ID ecosystem will be realized only with adequate privacy protections, say data protection authorities

Privacy guardians across Canada are calling on their respective governments and relevant stakeholders to ensure the right to privacy and transparency is fully respected throughout the design, operation and ongoing evolution of a digital identity ecosystem

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What is HIPMA? Find out

What investigations have you done? Find out

What are your office's procedures? Find out

What resources do you have? Find out

Contact Us

We're here to help!

3162 Third Avenue, Main Floor
(corner of Third Avenue & Alexander Street)
Whitehorse, Yukon, Y1A 1G3

With the continuing presence of COVID-19 in our community, we are encouraging people to make any enquiries and complaints primarily by phone and email, not in person. Please note that personal information should not be shared via email.

For general inquiries:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: info@yukonombudsman.ca

*Email is not a secure method of communication. Email containing personal information should not be sent to our office unless sent securely. If you wish to send us a completed form or other personal details, you can request a Secure File Transfer link from our office.

To submit a complaint or a request for review (access request) form:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: intake@yukonombudsman.ca

For media inquiries:

Phone:867-332-4555

Email*: communications@yukonombudsman.ca